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  Company
Smith RV Adventure Center
1523 N 25th E, Idaho Falls, ID   83401
(208) 535-2500
Email Address: katiethecarlady@live.com
Location on Google Maps           Latitude: 43.5103832   Longitude: -111.9840983
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  Date of Service:   8/7/2019
  Work Done on:   5th Wheel Trailer
  Service Performed:   Installation of Go Power Solar Extreme Kit. However, this was not the first
time we've had work done by them. On 07/30/2019 we had our Norcold RV
refrigerator replaced, thankfully it was covered under an extended
warranty!
  Evaluation of Service Performed:   In both the above cases the work was done exceptionally well. The techs'
attention to detail is to be commended (I am a former nuclear engineer and I
appreciate this level of competency). In both cases, the new equipment has
worked as designed and there have been no residual issues. (However, we
need to have additional operational history on the solar install. It is still a bit
early.)

Two caveats:
1. RV's are a complex, rolling piece of equipment. The more the user/ owner
knows and understands about their unit, the greater the lifespan of the unit
and more pleasure one will get out of it. This does not account for poor
workmanship by repair personal. However, one can better oversee the work
accomplished when they are more knowledgeable.
2. I have been amazed at the amount of work this facility accomplishes.
They are typically ~3 weeks out on their scheduling. Both our jobs were
completed on the day scheduled.

I would definitely recommend these folks to anyone!
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
  Date of Service:   7/19/2007
  Work Done on:   Travel Trailer
  Service Performed:   Leak from accordion shower enclosure, faulty LP detector.
  Evaluation of Service Performed:   Took care of the leak in the shower quick and complete. The LP detector has one more go around to have it replaced. The warranty will not cover it till it has failed 3 times, but the dealer said when it does they will replace it no questions. Have not taken the travel trailer out again sense the work has been done but will later this week.
  Value of Service:   Excellent
  Quality of Service:   Excellent



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