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Company
Bridgeway Cummins 722 N Outer Dr, Saginaw, MI 48601 9897525200 Location on Google Maps Latitude: 43.439078 Longitude: -83.894523 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 6/26/2012 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | We were ready to leave Bay City, Michigan on Thursday morning when I tried to start the engine, nothing. The dash lit off, the batteries showed 12.6 on my VMSpc. It was like there was a lockout on the start. We looked at the transmission, it was OK as far as starting as was everything else. I called Tiffin and talked to Danny who said he thought there was a fusable link near the starter solenoid. I could not find one. I called Spartan who said he did not think there was a fusable link but suspected a relay. He had me check several fuses and relays in the aft drivers side fuse box, nothing. No power to the starter solenoid. He recommended being towed to Cummins Bridgeway in Saginaw, MI. I finally started the engine using the old fashioned way, a screwdriver (actually two screw drivers) across the contacts. I was able to drive the 20 miles to Cummins Bridgeway without being towed. On my way there I got three "stop engine" warnings and my VMSpc showed the engine AND transmission temps in the 230 range. When I slowed the stop engine went off. Cummins Bridgeway got me in a bay in 10 minutes!!! When I turned the ignition switch off the engine continued to run. The tech finally stopped the engine by pulling a 60 amp fuse from the starting batteries. The tech worked for two hours trying to diagnose a bad relay or bad ignition switch etc. At 3:00 they had a shift change. The new tech continued to work on the relays with numerous calls to Spartan and wiring diagrams faxed back. Not finding anything after about four hours he had me take the engine cover off and he unplugged the ECM. When he did, three pins came off in the plug, they were completely corroded off and a fourth was also green with corrosion. We had found the problem!!! We because I was working the ignition switch at their commands etc. The Saginaw dealer did not have the ECM for the Cummins ISL in stock but their Hudson MI store did. They immediately sent their driver on the three hour round trip. By 11:00 pm they had the ECM in hand. While waiting, the tech removed the exhaust system so that he could remove the ECM and removed the ECM. He began replacing the ECM and reprogramming it. Then he replaced the exhaust system. AT 12:50 AM THEY HAD THE ECM REPLACED AND HAD THE MOTORHOME RUNNING!! We spent the rest of the night in their yard with hookups. I have never heard of or seen a company that would work to 1:00am to get you up and running. Many, many kudos to Cummins Bridgeway in Saginaw Michigan. | ||
| Evaluation of Service Performed: | Excellent, also stayed until 1:00 AM. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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| Date of Service: | 1/29/2010 | ||
| Work Done on: |
Class A - Gasoline
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| Service Performed: | After installing my own Taylor Extreme spark plug wires I called to ask if I could get the air dam package. They gave me same week appointment, took me right in, installed the air dam and gave me new set of factory wires to keep. Great waiting room with fresh coffee and large screen TV. Excellent experience. | ||
| Evaluation of Service Performed: | Excellent | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 7/25/2005 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Had an oil leak in my new Holiday Rambler with the Cummins 330 ISC. Was a main seal and had to drop transmission and install a new seal. | ||
| Evaluation of Service Performed: | Took care of the repair and was ready when promised and the work was done correctly. What a surprise from other service facilities I have been to. This shop is great and is now part of Coach-Net. They also took care of a few items not really covered. Found a few wires that were hung low in their opinion and encased them with a cover and hung them out of the way. Great work and great crew. Last year I took my former coach in for a lube oil and filter change scheduled for 9 pm while and I planned to wait (open 24 hours). They had a couple of OTR drivers in with rigs that needed quick repairs so they could get back on the road in a hurry. So I had to wait a little longer than normal, no big deal to me, I had all night. When the work was complete I went to pay and the cashier said sign here, so I did and he said thank you very much ( I had not paid a dime at that point). Being the honest dope I am I said, I haven't paid you anything for the work. The second shift manager was there and said "we made you wait over an hour more than normal, we ain't going to charge you for that, time is priceless and your oil change is free". Little things like that will keep me coming back when ever service is needed and I can't do it myself. | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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