|
|
 
|
 
|
Date of Service:  
|
8/11/2015
|
 
|
Work Done on:  
|
Class A - Diesel
|
 
|
Service Performed:  
|
Work requested: Front alignment, check tire balance, inspect brakes, identify noticeable issue, make recommendations. Work completed: alignment was
adjusted, balanced tires, inspected brakes (they were good), replaced front two tires. Finished up with road test.
|
 
|
Evaluation of Service Performed:  
|
Work was performed as described. The garage was very busy, but the staff took time to answer questions and provide updates. Appreciated the
recommendation to replace front two tires. Coach rides much smoother now. I was pleasantly surprised when I received the bill. Comparing the cost for
similar services in AZ, Kaiser is a great value especially for the quality delivered.
|
 
|
Value of Service:  
|
Excellent
|
 
|
Quality of Service:  
|
Excellent
|
 
|
|
 
|
 
|
Date of Service:  
|
4/1/2015
|
 
|
Work Done on:  
|
Class A - Diesel
|
 
|
Service Performed:  
|
Complete brake job(new calipers and pads, rotors turned) on 2002 Holiday Rambler 34D including rear brake ABS modulator replacement. Oil change,
chassis lube,both fuel filters and air filter replaced.
|
 
|
Evaluation of Service Performed:  
|
Brakes work much better now that the rear brakes actually work as designed thanks to the new ABS modulator.
|
 
|
Value of Service:  
|
Excellent
|
 
|
Quality of Service:  
|
Excellent
|
 
|
Email Address of Reviewer:  
|
[email protected]
|
 
|
|
 
|
 
|
|
 
|
 
|
|
 
|
 
|
Date of Service:  
|
10/29/2013
|
 
|
Work Done on:  
|
Class A - Diesel
|
 
|
Service Performed:  
|
In October, 2013 Kaiser Brake and Alignment replaced
the ball joints on the steering on our 2004 Dutch
Star, Spartan chassis. This is a common problem. The
rubber boots fail and the joints fail as a result.
The motor home had 58500 miles on it. At 69000
miles, during a scheduled chassis lube and general
inspection on December, 2016, both ball joints were
found to have had failed and had to be replaced.
|
 
|
Evaluation of Service Performed:  
|
They had failed due to damage to the rubber boots
during installation.
|
 
|
Value of Service:  
|
Poor
|
 
|
Quality of Service:  
|
Poor
|
 
|
|
 
|
 
|
Date of Service:  
|
9/12/2013
|
 
|
Work Done on:  
|
Class A - Diesel
|
 
|
Service Performed:  
|
Replace engine coolant. Adjust ride height. Change hydraulic oil system filters.
|
 
|
Evaluation of Service Performed:  
|
Professional, competent, reasonably priced, and friendly. Kept us informed along the way. Made it easy to stay in the coach overnight.
|
 
|
Value of Service:  
|
Excellent
|
 
|
Quality of Service:  
|
Excellent
|
 
|
Email Address of Reviewer:  
|
[email protected]
|
 
|
|
 
|
 
|
Date of Service:  
|
6/17/2009
|
 
|
Work Done on:  
|
Class A - Diesel
|
 
|
Service Performed:  
|
Had them evaluate uneven tire wear on front tires. They diagnosed a toe alignment issue. Upon getting into the work they found the bushings were worn, the back axle wheel seals were weeping, and there were some cracks at the rear axle. They advised the air dryer appeared to
be spitting some oil and probably needed service too, and advised new tires on rear axle due to age of tires.
|
 
|
Evaluation of Service Performed:  
|
Bushings replaced, cracks v'd out and welded, track and alignment, and 2 front tires replaced. Didn't have time to have air dryer serviced as we were trying desperately to get out of town but when air dryer work done by Cummins Cal Pacific in El Cajon, CA it was very obvious the air dryer service was desperately overdue.
The Kaiser Brake guys were very thorough and made adjustments after 5pm Friday because their test drive showed them the adjustment was needed.
Sadly I think the highways in California ruined the alignment all of 4 days later. Wish I were returning to Oregon as I'd definitely go back to Kaiser Brake and Alignment. I'd avoid CA Hwy 205 near Tracy, CA, it's just ridiculous.
|
 
|
Value of Service:  
|
Excellent
|
 
|
Quality of Service:  
|
Excellent
|
 
|
Email Address of Reviewer:  
|
[email protected]
|
 
|
|
 
|
 
|
Date of Service:  
|
6/1/2005
|
 
|
Work Done on:  
|
Class A - Diesel
|
 
|
Service Performed:  
|
Warranty replacement of Howard PowerCenter Steering. Front and rear wheel alignment on 40' Beaver Marquis.
|
 
|
Evaluation of Service Performed:  
|
Work was excellent. Very clean shop. High tech laser equipment. Greatly improved handling and cured uneven tire wear problem. Provided power for over night stay in lot. Coach required 5 road tests until they were satisfied all was right.
|
 
|
Value of Service:  
|
Excellent
|
 
|
Quality of Service:  
|
Excellent
|