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Date of Service:  
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12/12/2008
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Company Contact:  
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Ryan Mercer - Service Manager
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Work Done on:  
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Class A - Diesel
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Service Performed:  
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Performed the necessary requirements on Norcold 1200RIM refrigerator to allow the third year warranty to remain in effect.
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Evaluation of Service Performed:  
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The service tech, Mike, arrived when promised and completed the required items in a timely manner. He completed all the necessary forms needed for Norcold warranty extension.
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Value of Service:  
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Very Good
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Quality of Service:  
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Excellent
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Date of Service:  
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3/9/2008
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Work Done on:  
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Class A - Diesel
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Service Performed:  
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Toilet leaking
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Evaluation of Service Performed:  
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Tech had to replace water valve and seals. Offered him towels to sop up water and he said he had towels. Paid $367.00 for all work. Three days later was dumping black tank and it plugged up the hose. After much frustration and disconnecting (spilling raw sewage) turns out the tech put 5 towels in the toilet. They won't clear a Sewer Solution 1" hose at all.
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Value of Service:  
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Good
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Quality of Service:  
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Poor
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Email Address of Reviewer:  
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jdelauter@aol.com
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Date of Service:  
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11/6/2007
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Work Done on:  
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Bus Conversion
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Service Performed:  
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Replaced some parts in toilet, serviced HWH jacks. Fixed a short in the tow plug.
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Evaluation of Service Performed:  
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Work was done by Vincente. Good worker, quick. Pointed out ways to save me money on some repairs.
Would use them again anytime I needed stuff done.
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Value of Service:  
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Excellent
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Quality of Service:  
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Excellent
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Email Address of Reviewer:  
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bobandarlene@earthlink.net
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Date of Service:  
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11/1/2006
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Company Contact:  
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Al
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Work Done on:  
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Class A - Diesel
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Service Performed:  
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Replace HWH jack, toilet flange and vacuum breaker, install new kitchen faucet
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Evaluation of Service Performed:  
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Excellent. Tech (Mitch) showed up on time, performed the work in a timely manner and the charges were reasonable. They handled the claim on the jack with our warranty company without problem.
Al's also has a shop in Glendale that was completely opposite of our experience with the Yuma shop. See that review for details.
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Value of Service:  
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Excellent
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Quality of Service:  
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Excellent
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Email Address of Reviewer:  
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nreiter@gmail.com
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