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Al's RV Service & Supply
11274 S Fortuna Road, Yuma, AZ   85367
928 342-5816
Location on Google Maps           Latitude: 32.6664929   Longitude: -114.4441531
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  Date of Service:   12/12/2008
  Company Contact:   Ryan Mercer - Service Manager
  Work Done on:   Class A - Diesel
  Service Performed:   Performed the necessary requirements on Norcold 1200RIM refrigerator to allow the third year warranty to remain in effect.
  Evaluation of Service Performed:   The service tech, Mike, arrived when promised and completed the required items in a timely manner. He completed all the necessary forms needed for Norcold warranty extension.
  Value of Service:   Very Good
  Quality of Service:   Excellent
  Date of Service:   3/9/2008
  Work Done on:   Class A - Diesel
  Service Performed:   Toilet leaking
  Evaluation of Service Performed:   Tech had to replace water valve and seals. Offered him towels to sop up water and he said he had towels. Paid $367.00 for all work. Three days later was dumping black tank and it plugged up the hose. After much frustration and disconnecting (spilling raw sewage) turns out the tech put 5 towels in the toilet. They won't clear a Sewer Solution 1" hose at all.
  Value of Service:   Good
  Quality of Service:   Poor
  Email Address of Reviewer:   jdelauter@aol.com
  Date of Service:   11/6/2007
  Work Done on:   Bus Conversion
  Service Performed:   Replaced some parts in toilet, serviced HWH jacks. Fixed a short in the tow plug.
  Evaluation of Service Performed:   Work was done by Vincente. Good worker, quick. Pointed out ways to save me money on some repairs.
Would use them again anytime I needed stuff done.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   bobandarlene@earthlink.net
  Date of Service:   11/1/2006
  Company Contact:   Al
  Work Done on:   Class A - Diesel
  Service Performed:   Replace HWH jack, toilet flange and vacuum breaker, install new kitchen faucet
  Evaluation of Service Performed:   Excellent. Tech (Mitch) showed up on time, performed the work in a timely manner and the charges were reasonable. They handled the claim on the jack with our warranty company without problem.

Al's also has a shop in Glendale that was completely opposite of our experience with the Yuma shop. See that review for details.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   nreiter@gmail.com

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