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  Company
Independence RV
12705 West Colonial Drive, Winter Garden, FL   34787
800-277-7878
Email Address: SALES@INDEPENDENCERV.COM
Location on Google Maps           Latitude: 28.552161   Longitude: -81.56943
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  Date of Service:   3/21/2016
  Work Done on:   Class A - Diesel
  Service Performed:   Dash A/C not cooling.
  Evaluation of Service Performed:   Excellent work! Will return anytime. They checked the system and recharged it. They couldn't find a leak. A year later, all's still well. I returned a few months
later complaining that it wasn't cooling enough and they checked it, nothing wrong. Cooling as it should be. I didn't get charged for the second visit.
  Value of Service:   Very Good
  Quality of Service:   Excellent
 
 
  Date of Service:   11/5/2015
  Company Contact:   Ray Douglas, Independence RV General Manager
  Work Done on:   Class A - Diesel
  Service Performed:   They diagnosed and repaired our water pump controller circuit board. That fix took little more than 20 minutes, but their technician Jeff also found that one
of our air conditioners wasn't cooling as it should. Their service advisor, Paul ordered a replacement AC/HP and scheduled a time with us to replace the unit.
That replacement only took about 1 hour. We have been to Independence RV for service on several occasions and in each visit we have always been treated
with the utmost respect, they have always kept us informed as to what they found, and the solutions that would be done, as well as made every effort to
insure we were comfortable while we waited on the service. I would definitely recommend their organization for sales and service.
  Evaluation of Service Performed:   The work was done efficiently, professionally, and accurately, We were continuously informed as to what was found and how they were going to solve the
problem. I felt that we were treated with the utmost courtesy and respect. Their service team is definitely the best I have worked with.
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
   
 
 
  Date of Service:   1/15/2014
  Work Done on:   5th Wheel Trailer
  Service Performed:   We had several leaks due to lack of workmanship from Manufacturer, they did negative pressure leak test, and realized front a/c had not been framed
supported properly...they were outstanding in documenting the issue with pictures and keeping me in the loop...
  Evaluation of Service Performed:   They repaired better than new, and throughout the first two years made several other repairs...Todd and Andy were always willing to call me back as
promised and get to the bottom of the issue and be my advocate to the manufacturer, the BEST service ever!
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   ebendana@yahoo.com
 
 
  Date of Service:   8/1/2013
  Company Contact:   Todd or Woody
  Work Done on:   5th Wheel Trailer
  Service Performed:   There was a roof leak, they removed the A/C in order to evaluate, and repaired it above and beyond. They were excellent in communicating with me
and doing what they promised.
  Evaluation of Service Performed:   The work was excellent...way above what was expected. They repaired everything better than new.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   EBendana@yahoo.com
 
 
  Date of Service:   6/13/2011
  Company Contact:   Ricky
  Work Done on:   Class A - Diesel
  Service Performed:   Re-Inspection, and had 4 out of 4 items repaired and coach checked carefully after Orlando Freightliner. Thank God! They found the air hose disconnected as well as repaired levelers, pump switch, slide out.
  Evaluation of Service Performed:   My contact Ricky in service is top. They were honest and even charged less than the quote. Even though I have a Freightliner, they will certainly be my service center in Orlando. I plan to buy my next coach from them as well.
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
  Date of Service:   10/11/2006
  Work Done on:   Class A - Gasoline
  Service Performed:   Engine and transmission oil and filter change; re-caulk entire coach lower half (warranty); repaint entire lower half of coach (warranty); repair minor leak in front cap (warranty); replace battery tray.
  Evaluation of Service Performed:   EXCELLENT. I had pointed out a small area of the caulking which needed repair, they stripped and re-caulked the entire coach. I never requested the paint, they found what they felt was "too thin a coat of paint on the front bumper and grill area" and repainted the entire lower half of the MH under warranty.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   ourplaytime@msn.com



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