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  Company
Arizona Road Runners
La Cholla Rd, Tucson, AZ   85701
520-979-2207
Location on Google Maps           Latitude: 32.1873454   Longitude: -111.0117398
 
 
 
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  Date of Service:   2/24/2016
  Work Done on:   Toy Hauler
  Service Performed:   I tried four times to make an appointment for the tech to come for $45 travel fee and $89/hour to look at my Weekend Warrior breaker box wiring. Instead,
I was told in August on the phone without checking that I needed new brakes and new magnets (a very expensive and incorrect fix). I contacted them again
in February 2016, was told to drive in and they'd talk to me about the photo I emailed of my breaker box. Instead, they handed me a 7-pin Bargman
connector diagram and drew out typical connections to most trailer on the back.

I called again another day, trying to pay for that appointment with a technician. He told me to drive my truck in. I told him my truck checks out (5 times)
and it is fine. He insisted. I did. He tried to sell me a more expensive brake controller in the truck, then when I wasn't looking snuck outside, crawled under
my truck, and appears to have switched some wiring. He told me (now that the plug on the back wasn't testing right, as it always had before) that I had to
bring the truck in Friday and had to buy a new controller and pay him to rewire the truck. But I took it elsewhere, and it was put back correctly, as it had
been always been, correctly wired before by U-Haul and other professionals.

So I've never been able to hire that AZ Roadrunner RV technician to come to look at my trailer beaker box and see that its wired up correctly after a
neighbor messed it up. Or to check out why my trailer brakes lock up. After apparently sabotaging my truck, which had been fine, and demanding I bring it
there, I don't feel safe hiring them to work on the trailer, which is what has a problem that needs fixing.

The tech did do work on my truck that was inappropriate. There is no reason to crawl under the truck and mess with wiring before calling me outside to
watch the volt meter fluctuate now on all 7 pins like a ferris wheel. I had previously bought a volt meter and tested it with Arizona's main U-Haul
technician on the phone, and it was fine. I suspect he moved some wires under the truck, which were later discovered to be wired wrongly.
  Evaluation of Service Performed:   I'm sad to say, dishonest. My neighbor recommended them as fair and not too expensive. But he's a sheriff. I'm a woman.
  Value of Service:   Poor
  Quality of Service:   Poor
 
 
  Date of Service:   11/12/2006
  Work Done on:   Class A - Gasoline
  Service Performed:   Oil change and lube
  Evaluation of Service Performed:   Never go back! I spent the three hours picking nails and screws off the shop floor, as the mechanic spilled the oil, spilled battery acid, spilled transmission fluid and spilled even the windshield washer fluid. Not worth the $80.00 per hour rate.
  Value of Service:   Poor
  Quality of Service:   Poor



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