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  Company
Ketelsen RV
1500 Ketlesen Dr, Hiawatha, IA   52233
(319) 377-8244
Email Address: ESALES@KETELSENRV.COM
Location on Google Maps           Latitude: 42.046421   Longitude: -91.683722
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  Date of Service:   8/15/2014
  Work Done on:   Class A - Diesel
Toad
  Service Performed:   Assisted with evaluation of possible broken Alladin Tow Bar.
  Evaluation of Service Performed:   We lost the entire pin on one side of our tow bar causing some scraping of the aluminum and twisting of the mechanism. We called them (we were 1/2
hour away) they had us come right in pulled their service manager to immediately evaluated possible damage. Tightened up a bolt that was too loose.
They charged us no labor. Only paid for new pin. Had us back on the road in about 1 hour. Super nice people. Rick the service manager is top-notch.
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
  Date of Service:   7/6/2011
  Work Done on:   5th Wheel Trailer
  Service Performed:   Replaced gray water tank; repaired slideout.
  Evaluation of Service Performed:   Superior work
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
   
 
 
  Date of Service:   12/1/2007
  Work Done on:   5th Wheel Trailer
  Service Performed:   Warranty replacement of Air Conditioner
  Evaluation of Service Performed:   Excellent. They handled the entire thing: Contacting the manufacturer, getting in a new unit and a first class install. Called me when it was done...AND THEN... we had the worst winter snow and ICE in 20 years. They put it on their secured repair lot and never charged or bugged me about coming to get it. Just said "wait till the roads aren't coated in ice. It was there about a month. Great folks.
  Value of Service:   Excellent
  Quality of Service:   Excellent
 
 
  Date of Service:   6/28/2002
  Work Done on:   5th Wheel Trailer
  Service Performed:   Repaired slide-out problem--replaced hydraulic pump. Replaced brake shoes, adjusted brakes, repacked wheel bearings.
  Evaluation of Service Performed:   Excellent work. Done by professional people who know what they are doing.
  Value of Service:   Excellent
  Quality of Service:   Excellent
  Email Address of Reviewer:   orvschinke@escapees.com



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