RV Service Reviews Home Page Where RV Owners Evaluate Service Facilities!   Company RV Steve RV Service and Repair 5360 Grassy Pond Rd, Lake Park, GA   31636 229 415 1990 Email Address: [email protected] Location on Google Maps           Latitude: 30.6574723   Longitude: -83.2386557       To add a review for this company click here     Important Information The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective.           Date of Service:   8/15/2019   Work Done on:   Class A - Gasoline   Service Performed:   I bought a used 2002 Allegro 30 foot class A the back air conditioner did not work. Robert and Steve quickly replaced the AC gave me important information regarding my motorhome as I am a newbie. While there they saw that my water pump was leaking and quickly replace that. Then my jacks wouldn't work and they replace them every time they have been considerate their prices are more than prices are more than reasonable reasonable. Steve is a licensed electrician and knows more about RVs than anyone. They are without a doubt the best.   Evaluation of Service Performed:   I have been so grateful for them and how good they have been to me. I am 72 and travel alone with my dog (which Steve brings treats) and what they have taught me can't be measured. Quality quality and very reasonable.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   1/25/2019   Work Done on:   Class A - Diesel   Service Performed:   Trouble shoot electrical. I was in Tifton GA. KOA and had no 110 in my coach - Steve was there in just a few minutes from the time I called - and with in a few minutes had us fixed up!   Evaluation of Service Performed:   Steve is very knowledgeable and most willing to help Tech�s I have ever met! Unlike Lazy Days in Florida when I called them last year when I was coming in to there camp ground with an inoperable refrigerator asking if they could please help me � this was in January - there answer was they could get me in the first of April.   Value of Service:   Excellent   Quality of Service:   Excellent               Date of Service:   1/25/2019   Work Done on:   Class A - Diesel   Service Performed:   Trouble shoot electrical. I was in Tifton GA. KOA and had no 110 in my coach - Steve was there in just a few minutes from the time I called - and with in a few minutes had us fixed up!   Evaluation of Service Performed:   Steve is very knowledgeable and most willing to help Tech�s I have ever met! Unlike Lazy Days in Florida when I called them last year when I was coming in to there camp ground with an inoperable refrigerator asking if they could please help me � this was in January - there answer was they could get me in the first of April.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   1/4/2019   Work Done on:   Class A - Gasoline   Service Performed:   We had a slide problem. Steve trouble shot and discovered the problem. Camping World didn't put a set screw on the slide motor. Highly recommend   Evaluation of Service Performed:   We highly recommend. Close to Tifton, Georgia   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   11/3/2018   Work Done on:   Class A - Gasoline   Service Performed:   Water heater check valve, annual service on refrigerator, a/c, gas heater.   Evaluation of Service Performed:   The best and most knowledgeable tech I have ever seen. Have used him for almost ten years. Always fixed it right for fair charge.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   8/16/2018   Company Contact:   Steve or Rob   Work Done on:   Class A - Diesel   Service Performed:   We we're located at the Tifton KOA headed to our business with the family when our Norcold Refrigerator decided to stop working. Nevermind the fact that we just got through purchasing quite a few groceries the day before as it is a four-door refrigerator. We contacted R&S (Rob & Steve) Mobile RV Repair out of Nashville Georgia formerly RV Steve as we have requested their services many times before to find out they could respond within an hour. Steve asked me a few questions in relation to our refrigerator. Primarily if we ever smelled the aroma of ammonia and of course my answer was yes to his question. I was concerned about our grocery purchase and the potential loss of groceries when Steve reinforced the idea there was no need for concern as they had everything covered for these types of situations. Rather than purchasing large coolers for a one-time-use these reliable techs showed up with a mid-size refrigerator to transfer our perishables to. Sure enough they stood true to their word as they have a mid-size refrigerator they provide customers with to transfer perishables to while they change out cooling units on their refrigerators. After assessing that it was in fact an ammonia leak both techs cleaned up and sat down to discuss different cost saving options for us. Steve took the time to explain to us that RV Manufacturers are now replacing self-absorbsion type refrigerators with residential refrigerators in Class A's and Fifth Wheels. Being a licensed electrician Steve explained to us how he would integrate the new residential refrigerator into our converter system so we could utilize the refrigerator without the need for generator power while driving down the road. Also it would allow for larger interior storage capacity, cold water and a crushed ice dispenser which they tied into the kitchen sink along with a double reverse osmosis filtration system. The water and the ice taste great. A brand new refrigerator like the one we opted for cost about the same amount as a cooling unit for the Norcold. Honestly I don't know why anybody wouldn't opt for this type of upgrade. The only downside to this residential refrigerator upgrade is he would have to remove our large window so the refrigerator could be transferred into the RV and the old one taken out. For me this was no concern whatsoever as we have requested Rob & Steve on other occasions when passing through and received nothing less than professional and competent RV repair. I truly wish there was a way to post pictures on this website as Rob performs excellent interior structural repair, modification and upgrades. Our Vintage Bluebird Wanderlodge was given to me by my Dad with explicit instruction that only Rob & RV Steve are to work on it when we travel from our business in Kentucky to our other business in Florida every four months. This Wanderlodge has been in the family for many years. My Dad and I are extremely selective as to who works on it. The nickel finish stainless steel refrigerator looks like it originally came with the RV. Rob replaced the standard refrigerator door handles with maple handles and hand routed the stainless steel to inlay maple strips and our family name which he hand carved to match the kitchen decor at no additional cost. Rob and RV Steve said this was their gift to my Dad as he is getting older and was unable to make this trip. Rob truly has a superb eye for detail. This was an unexpected touch that brought a tear to my Dad's eye when he saw their craftsmanship and reinforce the idea as to why we only request them by name.   Evaluation of Service Performed:   Both of these technicians take great pride in their craftsmanship and technical competency. Their mannerism in our home while interacting with my family was and always is nothing less than professional. Their focus on our satisfaction was and always is maintained as their number one priority. They kept us well informed as to their plan of action and they stood true the word from start to finish. They both go the extra mile and they pride themselves on charging 1/2 of what a dealership would charge for on-site service capability. If we had the financial resources to invest in this type of a RV Mobile Repair business we most certainly would and have them represent us. My Dad and I truly believe they have the right mindset for a business to become successful. - If they don't repair your problem you don't pay a dime. (As printed on their business card.) - They stand true to their word as their word is their bond and what you give is what you get in life. Thank you Rob and Steve once again for your exceptional performance. You both exceed the standard in RV Service and Repair.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   8/15/2018   Company Contact:   Steve or Rob   Work Done on:   Class A - Diesel   Service Performed:   My air conditioners seemed to stop working off of my generator when I was in North Georgia headed southbound on I75. I called Rob and Steve as I have used their services in the past and they told me they could meet me at the Tifton KOA. Upon arrival they were there waiting for us just as they stated they would be. After our meet and greet they found that my Energy Management System (EMS) had failed. Since my elderly parents were traveling with my Wife and I Steve was determined to get the air conditioners going right away. He safely bypassed the EMS system and got my air conditioners working immediately off shore power. They had to run back to their shop to retrieve a new EMS control board and said they would return within the hour to install it. Upon their return Steve didn't have to shut off the shore power and my air conditioners were only shut off one at a time while he performed the EMS installation. He said it was important for my elderly parents to have air conditioning and that's why he bypassed the EMS control board before he left to get a new board. Upon installation Rob and Steve turned on every possible electrical appliance too include my Wife's blow-dryer to test the EMS system and ensure the least important appliance would shut off without tripping any of the circuit breakers. Perfection, the EMS performed as expected and so did both of these outstanding technicians.   Evaluation of Service Performed:   Their prompt service, ability to stand behind their word and technical knowledge was overly impressive. The level of care and concern these professionals had for my family's well-being was truly first class. The Tifton KOA will now be our anticipated stay over location so these technicians can provide annual service to our coach. The Tifton KOA was a very nice park to stay at and staffed with friendly employees. It was located slightly away from the interstate just enough to enjoy the peace and quiet. Knowing there were two competent RV Technicians we could call upon to assist us in our time of need affirmed this park will now and continue to be the park for us. Lastly I would like to say these technicians were surprisingly sneaky. One was taking care of installing my EMS control board while the other one was outside hooking up all of my service connections and disconnecting my car I towed. That was one last thing I had to do prior to going to dinner. Thank you Rob and Steve. You guys are truly amazing and at only a fraction of the price I anticipated our service bill would be. Truly a first class experience all the way around.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   7/27/2018   Work Done on:   Class A - Diesel   Service Performed:   Worked on A/C and holding tanks for our RV   Evaluation of Service Performed:   We called him at 6:30 in the morning and he answered his phone right away. He was over at our RV site in less than an hour and he started to work immediately. He knew his work and did a great job. He will always get our work when we come back this way and we will also recommend him to our friends. Excellent work   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   1/8/2018   Work Done on:   Class C   Service Performed:   Inoperative heat pump/AC compressor   Evaluation of Service Performed:   RV Steve took the time to thoroughly inspect and test every component from the power supply into the unit, all the way through the thermostat and control box inside the RV, to the roof inspection where a burnt wire was located and replaced successfully in a timely manner. All the time we spoke of different RV maintenance tips and things to do correctly to protect our most valuable asset (Our Home!). His knowledge of RVs and their systems was amazing and very comforting. If I find problems with my home, I will be sure to schedule a trip to Grassy Pond in Georgia to find RV Steve to get it fixed, if he hasn't walked me through the problem on the phone. Thanks for everything, and I highly recommend this guy to anyone traveling along the I-75 corridor near Exit 5 in Georgia. You will be impressed, amazed and fixed with your wallet and bank accounts intact.   Value of Service:   Excellent   Quality of Service:   Excellent   Email Address of Reviewer:   [email protected]               Date of Service:   10/21/2017   Work Done on:   5th Wheel Trailer   Service Performed:   1. A/C (fan on top making "noise") - Steve adjusted it and tested the wiring. 2. A/C (thermostat sometimes won't shut off) I bought one thinking it should be replaced - Steve tested the thermostat wiring finding a short and repaired it, then he bought the new thermostat from me since it was not needed. 3. Replace light fixture. 4. The galley tank valve handle shaky, under-belly coming loose - Steve added bracing for pipe and repaired the under-belly. 5. When I replaced the CO detector I black-taped the wires - Steve fixed the wiring connections properly for me and tested the wiring. While performing the tasks which I requested, Steve observed other potential concerns and brought them to my attention. As such I agreed to the following work as well: 6. A/C (inside) cleaned, taped holes/gaps, replaced the filter and tested the wiring. 7. Resealed the roof. 8. Resealed the sides and trim. 9. Hot water heater serviced - Anode Rod replaced, tank washed out and wiring tested. 10. A wire in the electric converter had melted insulation at the breaker - repaired and wiring tested.   Evaluation of Service Performed:   We have use Steve's services a couple of times in the past and were happy with his work so on a recent trip through N. Florida and S. Georgia we looked him up again. Steve is very knowledgeable of RV systems and very skilled at diagnosing and repairing them. He is also very polite, professional, and customer- focused. You quickly get a sense that he is very passionate about his work and enjoys helping people with their RV needs. He takes time to explain how things work as he tells what needs to be serviced, repaired, replaced. When necessary he takes before and after pictures to point out issues and to demonstrate actual work completed. He is very fair and affordable in pricing for his work. We definitely would recommend Steve's service to anyone.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   10/20/2017   Work Done on:   5th Wheel Trailer   Service Performed:   Repaired Hot water heater electrical.   Evaluation of Service Performed:   Very professional and outstanding workmanship. Would definitely refer this man to anyone who needs work done.   Value of Service:   Excellent   Quality of Service:   Excellent   Email Address of Reviewer:   [email protected]       Date of Service:   10/13/2017   Work Done on:   5th Wheel Trailer   Service Performed:   Fixed breaker issue caused by slides pinching and cutting electrical cable; repaired road damage to cowling that resulted in wires hanging down and diagnosed & made adjustments to AC unit that has never worked well.   Evaluation of Service Performed:   Beyond excellent from attitude to workmanship! We arrived in Lake Park, GA, with several outlets and fans inoperable, some road damage leaving a bundle of wires hanging down behind wheels. We were next to a Camping World and initially thought we'd have to delay our departure the next day and hope someone there could fix the issues. However the very helpful lady in the camp office texted Steve who arrived with his colleague Rob around 8.30pm. The electrical problem was quickly diagnosed as a bundle of cables that had been caught up in a slide, and fixed. The damage to the 8ft length of fairlng (I'm British so not sure of the word) was permanently fixed. Then Steve noticed our AC was not working effectively and by the time he had finished we had the best flow of cool air throughout the rig we have ever had. On top of that Steve kept up a running commentary of useful advice and info from how to save money on tank fluids (use Lysol) to regularly running AC & heat throughout the year - even during storage to maintain efficiency. We are even rethinking our future routes to Florida (from Canada) so we can have Steve check out the smooth running on the rig when we are down here. We are so pleased with the work and cannot recommend highly enough. And he and Rob were super-nice too.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   8/20/2017   Work Done on:   5th Wheel Trailer   Service Performed:   Complete service and cleaning on A/C units and all appliances. Fixed leaks, cleaned, fixed door, anything that stood out.   Evaluation of Service Performed:   RV Steve in my opinion is the best in the business. From his honesty to his quality of work, communication, promptness, the whole aspect of the experience. HIGHLY RECOMMEND for anything you need on any type RV.   Value of Service:   Excellent   Quality of Service:   Excellent   Email Address of Reviewer:   [email protected]       Date of Service:   8/1/2017   Work Done on:   5th Wheel Trailer   Service Performed:   Slide out   Evaluation of Service Performed:   Did great job. Would call again. Very courteous   Value of Service:   Excellent   Quality of Service:   Excellent   Email Address of Reviewer:   [email protected]       Date of Service:   7/27/2017   Work Done on:   Class A - Diesel   Service Performed:   Air conditioner repair   Evaluation of Service Performed:   High standard   Value of Service:   Excellent   Quality of Service:   Excellent   Email Address of Reviewer:   [email protected]       Date of Service:   7/24/2017   Company Contact:   Steve   Work Done on:   Class A - Diesel   Service Performed:   Repair disabled charging system and generator   Evaluation of Service Performed:   We were retrieving my late mothers motor home from Florida when the charging system failed in the small town of Lake Park, GA. We saw the positive reviews on RV Steve and gave him a call. He immediately began asking all the right questions, but admitted he was an hour away on a service call. Assuming his diagnosis might lead to a failed alternator, I began searching for one that fit my Cummins engine. Coincidently, the alternator was located in the same town where RV Steve was on a service call. Steve was happy to pick the part up and bring it back to where the RV was parked. Within minutes of his arrival, we had confidence In his ability to get address my electric problems. Not only is Steve proud of his abilities, he genuinely cares about his customer and the situation they are in. In less than an hour, Steve had our disabled generator running and cool air filling the cabin. Before installing the $300 alternator, he went through every step to be 100% sure the expense was necessary. The alternator was needed and in another hour we charging across both sets of batteries. I highly recommend RV Steve, not only as an RV mechanic, but also as a caring human being.   Value of Service:   Excellent   Quality of Service:   Excellent               Date of Service:   7/7/2017   Work Done on:   Toy Hauler   Service Performed:   We found this wonderful website and based upon our location we found RV Steve in south Georgia. We dry camp and utilize our generator quite frequently however for reasons unknown we were not getting power coming into the RV. Two other mobile technicians had already been out. One replaced a transfer switch and that didn't resolve the problem yet we got charged for the part and the labor. The other mobile technician replaced the power cord coming from the generator to the transfer switch, the power cord coming from the transfer switch to the distribution box and the main 50 amp breaker. Still this didn't resolve the problem yet we got charged again for the power cords and all the labor which was quite costly. We then decided to perform some research and we found this very informative website on the internet. RV Steve was one hour away from us and I called him. He asked me multiple questions in relation to the RV problem I was having. He informed me that my generator breaker was the defective component and he would be out to replace it within two hours upon receiving my call. Because of the previous attempts to repair this issue I asked RV Steve if this did not repair the issue would he still charge us and he stated no he would not nor would he charge us for the drive out to our location. He explained to us that we were paying him to be technically competent in his field of expertise and if he couldn't repair our problem we wouldn't have to pay a dime for the part, his labor nor the service call to drive to our location. God I was thrilled to hear that! When he arrived I know I wasn't the most pleasant person to deal with based upon the previous attempts and expenses that we had already incurred to rectify this problem. Under the circumstances he was the most pleasant technician I have ever dealt with. It took him all of 20 minutes to replace the defective part in the pouring down rain which was the breaker in the generator just as he stated. Finally at last success.   Evaluation of Service Performed:   He was a very knowledgeable technician and we were amazed how he could diagnose the problem without even being here to assess if it was in fact a defective generator breaker. Not only was he extremely fair on his prices he also purchased my old transfer switch and the power cords we instructed the other mobile technicians to leave behind when they wanted to take them. We frequent this facility and we can say with ease RV Steve is now our new mobile RV technician. We only wish we could take him with us.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   6/2/2017   Work Done on:   Class A - Gasoline   Service Performed:   We had a thorough inspection of our new motor home.   Evaluation of Service Performed:   We gained good insight that will allow us to protect our sizable investment. The knowledge shared and the attention to detail gave us confidence that we had the right person available for our future needs.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   5/6/2017   Company Contact:   Steve   Work Done on:   Travel Trailer   Service Performed:   Replaced a/c motor and resealed my leaking roof.   Evaluation of Service Performed:   I contacted Steve late on Thursday and explained the issue I was having with my a/c. He asked when my next trip was scheduled. I informed we would be leaving the next week. He made arrangements to stop by on Saturday because that was the best time for me. He diagnosed the problem with the a/c unit and told me I really needed to get my roof resealed. I told him that was on my list for him. He went back to the shop to get the part for the a/c unit and the caulk for the roof. He was back in no time and kept me informed while he was gone of his progress so I knew when to expect him back. He fixed the a/c and resealed the roof. He did an excellent job and told me the next time it rained to let him know if it leaked and if it did he would come back and fix it. While we were on our next trip we had very heavy rain and NO leak! We were thrilled! I would highly recommend Steve! He is a great repairman and an all around nice guy.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   4/22/2017   Work Done on:   Travel Trailer   Service Performed:   Replaced front cap from water damage, did an excellent job on defining other small issues and replacing unforeseen problems. Fixed issues others had created from not knowing what they were doing. Made many recommendations for upgrade, that I did not know was available. Performed those as well. Made it good as new by my standards.   Evaluation of Service Performed:   Extremely happy with overall scope of work, it was a little detailed to do my project, Steve is very informative of his next move. Takes the time to make sure the customer is clear on how RV equipment works so not to make a mistake or create an issue. Very nice man and wonderful crew, bottom line does what he says he going to do. Satisfied to the tee with this tech.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   3/6/2017   Work Done on:   Travel Trailer   Service Performed:   The work I needed done was warranty work that the dealership could not or would not accomplish for us. We have owned the camper for almost two years and during that time the refrigerator would work then it would not work. The water heater only worked on propane not on electricity, the fan on the heating unit would not work and the air conditioner would ice up when used. We stopped at Warner Robbins, Ga and found the work could not even be stared for two to three weeks. We decided to continue on with our two week Vacation to Grassy Pond RV Park, Ga. Upon arrival we asked if there was a mobile RV tech in the area and we were given RV Steve's name and phone number.   Evaluation of Service Performed:   Beyond outstanding! I have no words to describe how unbelievably fantastic and capable RV Steve was. RV Steve came out the same day. He immediately fixed our Refrigerator immediately by pressing a fuse into its holder, something that A&L RV dealership in Johnson City, TN could not figure out in almost two years. RV Steve then found the sensor for my heating and cooling unit was not in place. He replaced this sensor with a new one. Something A&L said had to do only with humidity and did not fix it. RV Steve then determined that while my hot water heater worked on propane but not electricity it must be in the switch. He found that my switch was only wired on one side, again A&L told me that I was forgetting to set the switch to electric. The factory and failed to wire each of these units and A&L RV had failed to locate these problems and actually seemed not to take the time to even look. RV Steve was fast and accurate. RV Steve has RV tec knowledge that is far superior to any RV companies Techs that I have ever seen and I have been RVing for 13 Years. RV Steve charged a fair and honest price for his services. We then decided to use his superior ability and fair prices to have other work and up grades done to our camper. We had a broken sunshade arm replaced (wind damage). We had an electric jack added to the front of our camper. RV Steve is also a wealth of information. He went over our camper and found a loose fender over our wheels. He put a screw in place so that it would not blow away while the trailer was being moved. He drilled holes in my battery box so that the water would run out and not ruin the battery. He made no charges for the volumes of information he provide to me as he worked on my camper and for these little extras he did to my camper as he worked on the things I had asked him to do for me. I would say without reservation. Steve is the most qualified and the best RV tech I have ever met. He is fast and accurate and his charges are extremely fair. RV Steve was honest and ethical in his dealing with me. We plan to bring our Class A to Grassy Pond this winter for the sole purpose of having RV Steve work his magic on our long haul camper. I chose excellent for Value of service and for Quality of service only because that was the top end choice the program allowed me to use. My true feelings are RV Steve is well beyond OUTSTANDING in every way. We plan to make a thousand mile round trip just to so RV Steve can work on our Class A. He is just that Good.   Value of Service:   Excellent   Quality of Service:   Excellent   Email Address of Reviewer:   [email protected]       Date of Service:   2/5/2017   Work Done on:   5th Wheel Trailer   Service Performed:   Day and night shade had to restring, rehang and adjust.   Evaluation of Service Performed:   Work done in a professional manner, timely, and affordable. Would highly recommend.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   12/17/2016   Company Contact:   Steve   Work Done on:   Travel Trailer   Service Performed:   Water valve in sink was broken. RV Steve brought on site several types to choose from! In short order they had it changed out. They also cleaned my water heater while there.   Evaluation of Service Performed:   These guys have a very high skill level! Top quality, knowledgeable, reliable and a pleasure to deal with! I'm a very happy repeat customer.   Value of Service:   Excellent   Quality of Service:   Excellent               Date of Service:   12/11/2016   Company Contact:   Steve   Work Done on:   Travel Trailer   Service Performed:   Furnace was not working on my 2014 Starcraft. A friend gave me his number. I sent a picture of the furnace model number. He arrived with the most likely parts for a repair. He methodically worked through and resolved the problem.   Evaluation of Service Performed:   Steve and Rob demonstrated a very high level of skill and knowledge. They both worked - on a cold dark night - more hours than was billed. Considering the work required, the pricing was very reasonable for the service received. I am very happy I called RV Steve.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   6/24/2016   Work Done on:   Class C   Service Performed:   Power converter failure - needed to be replaced   Evaluation of Service Performed:   RV Steve came out after hours, 8pm, and replaced our power converter. It was at least 95 degrees and humid. Steve did a great and quick job at a reasonable price. Allowed us to complete our trip without a lengthy hold up. 2nd time I used his service. Extremely knowledgeable, personable and efficient. Highly recommend RV Steve for any RV repair.   Value of Service:   Excellent   Quality of Service:   Excellent   Email Address of Reviewer:   [email protected]       Date of Service:   12/7/2015   Work Done on:   Class C   Service Performed:   Service all appliances. A/C, water heater, furnace and refrigerator.   Evaluation of Service Performed:   Outstanding work and very competent. Our supply cold air was going back up into our return air and the AC was not cooling efficiently. RV Steve used proper foil tape to ensure this didn't occur anymore and now the A/C is blowing colder than when it was brand new. Please Note: RV Steve unfortunately now works for a dealership full-time at ALLIANCE COACH in Lake Park Georgia however still works part-time where he resides at Grassy Pond RV Park in Lake Park Georgia. He still provides part-time work there after he works a full day at the dealership. I asked him why he stopped working full-time as a mobile technician and he told me he got tired of fighting people to pay him half of what a traditional dealership charged. He said he guessed some of these RVers want to pay double his labor rate and lose their RV for up to a month if not longer. He said he just couldn't comprehend it for the life of him. Well, as they say, you don't know what you got until it's gone. I am most thankful I did right by you RV Steve and I am thankful you will continue to take me on as a customer.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   5/12/2015   Work Done on:   Class A - Diesel   Service Performed:   HWH leveling jacks and slides would not retract. We were stuck at Grassy Pond but a wonderful place to break down.   Evaluation of Service Performed:   We were told that RV Steve resides in the park. What a wonderful asset for grassy pond. He diagnosed our problem within 20 minutes, replaced a defective hydraulic shuttle valve and we were on the road. Great service at a nice facility. We plan to come back for the entire winter.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   5/12/2015   Work Done on:   Class A - Gasoline   Service Performed:   Propane tank frame broke and tank was wedged on an angle. Steve added two braces which now is better than the original. We were put in contact with Steve by the "RV CONCIERGE SERVICE" of Good Sam Roadside Assistance. This referral made this service a valuable asset.   Evaluation of Service Performed:   Excellent   Value of Service:   Excellent   Quality of Service:   Excellent   Email Address of Reviewer:   [email protected]       Date of Service:   4/28/2015   Work Done on:   Class A - Gasoline   Service Performed:   Bad Storm Inbound power awning would not retract and I had to get it in due to high winds.   Evaluation of Service Performed:   RV Steve came over, introduced himself and asked me how long I had been at Grassy Pond. I told him for 6 weeks. He asked me how long it had been since I started my New Class A. I told him also 6 weeks. He hooked up a voltmeter to the power awning switch and it read 5.75 volts (half voltage) he said. He asked me to try to start the RV and it would not. He told me to engage the booster switch transferring power from the house battery to the chassis battery and it started right up. He told me to watch the volt meter and it started increasing in voltage as the alternator charged the chassis battery. Wow the power awning operates off the chassis battery and the inverter does not charge the chassis battery while I am connected to shore power only the house batteries of which I was not aware. Problem solved within 40 minutes at $40 dollars on-site service. Extremely Convenient. I will have him conduct all of my annual services too include my warranty repair!!!   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   4/23/2015   Work Done on:   Class A - Gasoline   Service Performed:   RV Steve replaced my antenna booster switch, replaced Winegard antenna with digital antenna, replaced slide seals, slide topers and resealed the roof.   Evaluation of Service Performed:   Superb One Day Job!   Value of Service:   Excellent   Quality of Service:   Excellent               Date of Service:   3/28/2015   Work Done on:   Class B   Service Performed:   Replaced two (2) switches (tank heaters and hydraulic) Flushed hot water tank Added hydraulic fluid to system   Evaluation of Service Performed:   Work was thorough and timely. QUALITY repair.   Value of Service:   Excellent   Quality of Service:   Excellent   Email Address of Reviewer:   [email protected]       Date of Service:   2/20/2015   Work Done on:   Class A - Gasoline   Service Performed:   Possessed furnace.   Evaluation of Service Performed:   We came in the Grassy Pond and it was about 10 o'clock at night. I asked the Camp Host if he knew of anybody reputable in the area that serviced RVs and he informed me that there was a RV Technician that lived in the park. I called RV Steve to see if we could get an appointment he following morning and he asked if he could come right over. Within 15 minutes he narrowed the problem down to a faulty relay in which he had in stock. We paid $60 for labor $25 for the relay and we had a heater!!! Just try to get that kind of competent service that late at night for that price. Now I can see why so many people come and stay at Grassy Pond. if they ever have a problem with their RV there is a RV Technician right on the property. RV Technicians of his caliber are far and few. Many thanks RV Steve. See you when we are headed back up north in the spring or maybe we can take you with us? SMILE   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   2/7/2015   Work Done on:   Class A - Diesel   Service Performed:   Major Inverter issues after I had a dealership install four house batteries and a defective toilet valve.   Evaluation of Service Performed:   EVERYTHING RESOLVED... After readying about you RV Steve I never doubted your ability whatsoever. Thank You RV Steve. You're really a special person... Your love of life and of people shines through in so many inspiring ways... and if anyone ever deserved the best in life - it would be you. Thanks for Everything. We will always remember you Steve and the expertise with which you took care of our motor home. We just wish you were closer. We appreciate talking with you and know you will continue to be a blessing to many more RV'ers. God bless you and your Wife.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   2/1/2015   Work Done on:   Class A - Diesel   Service Performed:   My Magnum Inverter was not working correctly after I had 4 new 6 volt house batteries installed at a dealership up north where I live. I was passing through Lake Park GA headed to Florida and Camping World of Lake Park suggested RV Steve since they did not provide Tech Support on Sunday. I called RV Steve and he came over to have me follow him back to Grassy Pond RV Park extremely close to I75 Exit 5. He helped me set up for the night and he went to work. He asked where my battery bank was located and found the problem within 5 seconds of opening the compartment door. The batteries were not connected correctly and were pretty hot to the touch. He disconnected all the 6 volt batteries, allowed them to cool down and reconnected them in series and in parallel correctly. He even provided me with a battery wiring diagram he printed off the internet. He told me a RV Tech should never assume the previous person connected the batteries correctly and to put them in the same way they were previously installed. You should always use a reliable source of information from the internet on "HOW TO" do many different things associated with RV repair if you are unaware. Well he reconnected them properly and the entire system worked just the way in did prior to taking it in for the original battery install. I am good to go now.   Evaluation of Service Performed:   Super nice knowledgeable man with a carrying attitude towards his fellow RVers. He charged me less than what the dealership did and did the job correctly. Hmmm get paid less to do the job right, get paid more to do it wrong, try to figure that one out. I wish they had a RV Steve at every dealership. Maybe then the job might get done right.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   2/1/2015   Work Done on:   Class C   Service Performed:   House batteries would not charge properly. Since I was leaving the next day, he moved me to his next appointment despite his full schedule for the next several days. He quickly solved the problem and repaired the isolator that came loose from the housing. During his visit, he inquired if I needed anything else done. I mentioned a small propane gas leak. He quickly determined the source of the leak and successfully repaired it.   Evaluation of Service Performed:   Steve is the only RV Master Technician I have known who is also a licensed electrician. I am convinced that there is no problem he can not solve. He is the best I have seen in over 7 years of RVing. Even better, his charges are less than half of the national RV repair facilities/dealerships. When you need your RV repaired, look no further, call RV Steve.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   1/28/2015   Work Done on:   5th Wheel Trailer   Service Performed:   INOPERATIVE FURNACE... IT'S 34 DEGREES DOWN HERE... WE NEED HEAT!   Evaluation of Service Performed:   We paid a local dealership good money to retrieve our 5th Wheel out of storage, wash it, service all the appliances and bring it over to Grassy Pond and set it up. They got everything right except the appliance service in which we paid for. In other words we were charged for something the didn't happen! We called RV Steve and he came over immediately. He safely removed the furnace, disassembled, cleaned the mud daubers out of it (DIRTY DIRTY DIRTY), reassembled, put back in and we now stay warm. Thank you RV Steve. Thank you for working 2 hours, servicing all of our other appliances when you had your air compressor available and charged us $100.00 cash and offered a receipt. That does not seem fair. We paid more to have it done and were lied to by the dealership. You charged us less and we got to watch you in action. Thank You Again RV Steve.   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   12/6/2014   Work Done on:   5th Wheel Trailer   Service Performed:   Our landing gear was bent, RV Steve came and worked at separating our truck from our fifth wheel, ordered our parts and installed the new landing gear. I'm very impressed with the quality of service and he's an outstanding guy also a great veteran. Highly recommend.   Evaluation of Service Performed:   Great job.   Value of Service:   Excellent   Quality of Service:   Excellent   Email Address of Reviewer:   [email protected]               Date of Service:   11/27/2014   Company Contact:   Steven Horn   Work Done on:   Class A - Diesel   Service Performed:   Replaced HWH Hydraulic Jacks and Jack Retraction Springs on a Class A Motorhome. Replaced all Hub Assemblies on a Triple Axle Tow Behind Haulmark Trailer... HEAVY MANUAL WORK Worth way more than what he charged!   Evaluation of Service Performed:   This is our 6th trip to RV Steve heading from North to South for the Winter. I remember RV Steve telling me in the past to always ask to see other RV Mobile Techs Credentials especially if they advertise their qualifications... HIS WORDS! On a whim I asked Steve if he carried his Master RV Tech Certification? I had never seen one before... didn't realize there was such a document. Oh My Jesus... he handed me a thick continuity book with some weight to it... WOW! RV Mobile Tech Business License, Liability and Bonding Insurance, Master RV Tech, Licensed Electrician, Licensed HVAC Tech, LP Gas Certification, Automotive Service Excellence (ASE) Diesel Technician Air Force Trained and Retired and a Fellow Member of the MASONIC ORDER. GOOD FOR YOU RV STEVE... GOOD FOR YOU! PERSONAL NOTE TO FELLOW RV'ERS: I can tell RV Steve is at his breaking point with regard to dealing with customer payment excuses and those who like to low-ball good workers. Folks... he is already 50% OFF Dealership Labor Rates and HE COMES TO YOU... WHAT MORE CAN YOU ASK FOR?! Please don't screw up a good thing for those of us that consider RV Steve to be A TRULY COMPETENT RV TECH WHO CARES ABOUT HIS FELLOW MANKIND! Honestly I can't say I would blame him if he decided to work for Camping World... Their Gain... OUR LOSS... Oh Joy... back to paying $125 hour Labor Rates!   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   10/12/2014   Company Contact:   Steve Horn   Work Done on:   5th Wheel Trailer   Service Performed:   I thought there was something wrong with the Hot Water Heater... All I could get out of it was warm water. I was told by three other Techs at three different locations during our travels it was this part and that part plus having to pay their labor rates nothing got resolved except for my bank account being depleted.   Evaluation of Service Performed:   When I got to RV Steve he diagnosed the problem within ONE MINUTE! The SERVICE WATER (Outside Sprayer) COLD WATER and HOT WATER KNOBS WERE TURNED ON AND THE SPRAYER WAS TURNED OFF. RV Steve told me this allows cold water to flow back into the hot water side and then it becomes warm water throughout the RV. When he shut off the Service Water Knobs I had HOT WATER back in the RV. This took him less than FIVE MINUTES to walk over to the Hot Water Tank, Open the Pressure Relief Valve, Assess there was Hot Water in the Tank, Check the Water Heater Bypass was in the correct position and then he asked where my Service Water Sprayer was located... VIOLA... Problem Found and I didn't need any more parts whatsoever... I probably didn't need any parts to begin with. THANKS RV STEVE! You charged less to find and correct the problem where others charge me $600 total and failed! YOU KNOW YOUR RV'S!!! Thank You...   Value of Service:   Excellent   Quality of Service:   Excellent       Date of Service:   1/26/2014   Work Done on:   Class A - Gasoline   Service Performed:   My HWH Hydraulic Leveling Jacks would not retract. I was stuck with my wheels off the ground. I was leaving that morning to go to my VA Medical appointment in Gainesville Florida. IF YOU KNOW ANYTHING ABOUT THE VA YOU DON'T MISS THOSE APPOINTMENTS!   Evaluation of Service Performed:   RV STEVE SAVED MY BEHIND! He checked the fuses on the control board and immediately knew it was the shuttle valve. He had one in-stock as they fail from time to time. Within ONE HOUR he diagnosed the problem and replaced the defective Shuttle Valve. I MADE MY VA APPOINTMENT WITH TIME TO SPARE... THANK YOU RV STEVE! FELLOW RV'ERS RV STEVE RESIDES AT GRASSY POND (Former MILITARY ONLY RV PARK NOW OPEN TO THE PUBLIC). You want to save a ton of money? I will suggest you call this man for an appointment and may I add he stays extremely busy. If you don't have any RV issues whatsoever please consider a full-service on your AC Unit(s), Water Heater, Furnace and Refrigerator. Now that my appointment with the VA is over I am going directly back to Grassy Pond so RV Steve can provide me with a full service before I return north. You should always take care of the appliances that take care of you and they will last you a lifetime (His Words). He charges One-Half Dealership rates outside Grassy Pond and One-Third inside Grassy Pond. COMPETENT SERVICE ON-SITE, KEEP YOUR RV, PREPARE ALL YOUR MEALS IN YOUR RV AND SAVE SAVE SAVE compared to losing your RV, pay for all meals, pay for your hotel room, wait for a call from the Dealership and PAY PAY PAY!!!   Value of Service:   Excellent   Quality of Service:   Excellent Home Page Page last updated: 4/19/2024 Legal Notice Our Privacy Statement For problems or suggestions: webmaster