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Company
Empire Truck Sales 8807 Paul Starr Dr, Pensacola, FL 32514 850 478 0031 Location on Google Maps Latitude: 30.5231896 Longitude: -87.1977961 Company web site click here |
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The opinions expressed are those of our contributing readers. RVServiceReviews.com has no means and is unable to make any determination about the experience, competence, integrity, or honesty of any of its contributors. We encourage our readers to seek a variety of information resources, and to make whatever additional and independent investigation may be necessary or appropriate before making any commitments or taking any steps in reliance on any information which is posted at this site. If you are the service provider and want to respond to this review send an email to [email protected]. Please provide the name of your company, as it appears on the review, the date of service provided by the reviewer and the explanation of the problem from your perspective. |
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| Date of Service: | 3/14/2016 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Transmission fluid and filters, chassis lube, air cleaner element, and air system desiccant cartridge. Prior to work being done, the out the door quote "per
labor rate, work hours and parts per my vin number" was $1147.00 out the door, tax included. When I went to pick up the coach I noticed a sign out front indicating an additional 3% if using credit or debit card. Well when I get the final bill it was over $1200 plus the 3%. A total bait and switch outfit. I will not hire them ever again. |
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| Evaluation of Service Performed: | Missed a couple of grease fittings. Manager only said "sorry to lose your business. Save time and money, go elsewhere.. | ||
| Value of Service: | Poor | ||
| Quality of Service: | Poor | ||
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| Date of Service: | 11/29/2014 | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: | Repaired radiator hose. flushed coolant system, replaced coolant, pressure tested system. | ||
| Evaluation of Service Performed: |
Excellent professional service and personnel.
All other RV dealers and service companies told us it would take 3-4 days before they could take us in....Empire told us to come in and they began work immediately so that we could get back on the road again. |
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| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
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| Date of Service: | 1/12/2014 | ||
| Company Contact: | Dan Nyas | ||
| Work Done on: |
Class A - Diesel
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| Service Performed: |
Valve lash adjustment on Cat C7 Diesel.
Generator oil change and service. Leaking wheel seal and brake linings replaced: driver side Steering Bell crank replaced with Super Steer Zero backlash model. |
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| Evaluation of Service Performed: | Excellent | ||
| Value of Service: | Excellent | ||
| Quality of Service: | Excellent | ||
| Email Address of Reviewer: | [email protected] | ||
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